हेल्थकेयर
Healthcare runs a clinic or hospital: patients, appointments, doctors' schedules, OPD consultations, admissions, wards and beds, lab and radiology orders, operation theatre, billing, insurance and TPA, health packages and compliance.
Why and when you use it
A patient visit touches many desks - reception, doctor, lab, ward and billing. Healthcare keeps them on one patient record so nothing is missed on the final bill and insurance claims have every charge. Reception and billing staff use it daily; the administrator watches the Dashboard.
Before you start
- Healthcare module active (Enterprise plan)
- Doctors and their consultation fees agreed
- Ask your CA how GST applies to your services and pharmacy sales
Step by step
- Set up the hospitalIn Hospitals, add your hospital or clinic (more than one if you run several). Then set up Wards & Beds and Doctors & Schedules so bookings land on the right doctor and bed.
- Register patients and book appointmentsAdd each patient once in Patients, then book visits in Appointments against a doctor's free slot.
- Record the OPD consultationIn OPD Consultations the doctor's visit is recorded and the consultation charge is created.
- Order testsRaise lab tests in Lab Orders and scans or X-rays in Radiology, so each test is tracked and charged.
- Admit and manage in-patientsUse Admissions to admit a patient to a bed. Use Operation Theatre to plan and record surgeries.
- Bill and handle insuranceBilling collects all charges for the patient. If an insurer or TPA (third-party administrator who handles claims) pays, record it in Insurance & TPA. Health Packages holds fixed-price check-ups.
- Keep compliance recordsUse the Compliance tab for the registers and checks your hospital must keep. Watch the Dashboard for the day's picture.
- Check Registers Overview, Accounts and My PlanThe last tabs are shared by the industry modules. Registers Overview gives one summary of the registers in Healthcare, Accounts shows the money side of the module and how it reaches your books, and My Plan confirms the module is active - it reads "Healthcare Enterprise (Enterprise plan)".
Worked example
Sanjeevani Clinic, a 20-bed nursing home in Pune that buys medicines from Mehta Medicals, sees Mr. Rajesh Joshi with high fever on 12 Nov 2026. He is examined, has a blood test and is admitted for two days; his insurer pays through a TPA.
- Patients: registers Mr. Joshi; Appointments: books Dr. Deshpande at 10:30 am.
- OPD Consultations: records the visit with a ₹500 fee.
- Lab Orders: orders a CBC test at ₹350.
- Admissions: admits him to General Ward bed 7 for 12-14 Nov at ₹2,000 a day.
- Billing: final bill ₹500 + ₹350 + ₹4,000 = ₹4,850.
- Insurance & TPA: records the claim; the TPA approves ₹4,350 and Mr. Joshi pays the ₹500 consultation himself.
Result: Bed 7 is free again, the bill shows every charge, ₹4,350 is due from the TPA and the patient's ₹500 is received.
💡 Tips
- Search for a patient before adding them, to avoid two records for one person.
- Raise lab and radiology orders in the system, not on paper, so they are billed.
- Follow up pending TPA claims weekly from Insurance & TPA.
⚠️ Common mistakes
- Discharging a patient before all charges are on the bill. Check Billing before discharge.
- Booking without Doctors & Schedules set up, which causes double bookings.
सवाल
Can I run a pharmacy inside the hospital?
Medicine stock with batches and drug registers is handled by the Pharmacy module; discuss the setup with your Stockivio partner.
🎬 Video walkthrough (script — recording coming soon)
- Scene 1: Healthcare Dashboard at Sanjeevani Clinic.
- Scene 2: Registering Mr. Joshi and booking Dr. Deshpande.
- Scene 3: OPD consultation and CBC lab order.
- Scene 4: Admission to bed 7.
- Scene 5: Bill of ₹4,850 and the TPA claim.
- Scene 6: Compliance tab and My Plan.