लाइव ट्रैकिंग
See where your field team is right now: salesmen, drivers or vehicles share their phone location and managers watch it on a map.
Why and when you use it
When a customer calls asking where the van is, or you want to send the nearest salesman to an urgent order, you need live location. The salesman or driver starts sharing from his phone; the manager watches the map and the device list. It also supports visit records, because a visit marked with the phone at the shop is easy to trust.
Before you start
- The salesman's login is linked (Salesman Mapping)
- Location permission is allowed on the phone's browser
Step by step
- Open Live Tracking on the phoneThe salesman or driver opens Live Tracking on his phone.
- Choose who is sharingPick the tracking type: Salesperson, Driver, or Vehicle (phone mounted in vehicle) when a phone stays fixed in a van.
- Press Start sharing my locationPress Start sharing my location and allow location access when the phone asks.
- Watch from the officeThe manager opens Live Tracking on a computer. The list shows Device, Status, Latitude, Longitude, Accuracy and Last Ping for each sharer, and the map shows their position.
- Read accuracy and last pingAccuracy tells you how close the reading is, in metres. Last Ping shows when the phone last reported; an old ping usually means weak signal or a closed browser.
- Stop at day endAt the end of the beat the salesman presses Stop sharing. Location is not needed outside working hours.
Worked example
At 2 pm a customer in Sanganer calls Sharma Traders for an urgent restock worth ₹8,500. The manager wants to know whether Imran or Ravi is closer.
- Imran had pressed Start sharing my location as Salesperson at 9:45 am; Ravi had done the same.
- The manager opens Live Tracking and sees Imran's Last Ping 1 minute ago, Accuracy 15 m, in Sanganer.
- Ravi's Last Ping is 2 minutes ago in Malviya Nagar.
- The manager assigns the order follow-up to Imran from Team Workboard.
Result: Imran reaches the shop within 20 minutes. The manager also has a location trail to compare with Imran's Today's Beat visits.
💡 Tips
- Tell your team clearly when sharing is expected (working hours only) and why; it builds trust.
- Phones in power-saving mode may stop sending pings; ask salesmen to keep the browser open.
- Use the Vehicle type for a phone fixed in a delivery van so the van can be tracked whoever drives.
⚠️ Common mistakes
- Forgetting to press Stop sharing at day end.
- Reading an old Last Ping as the current position. Always check the time before acting.
सवाल
Does tracking run when the phone is locked?
It depends on the phone and browser. If Last Ping stops updating when the screen locks, ask the salesman to keep the screen on during visits or check battery settings.
🎬 Video walkthrough (script — recording coming soon)
- Scene 1: Phone view, open Live Tracking and choose Salesperson.
- Scene 2: Press Start sharing my location and allow permission.
- Scene 3: Office view, show the device list with Accuracy and Last Ping.
- Scene 4: Point at the map position of each salesman.
- Scene 5: Phone view, press Stop sharing at day end.