Hotel compliance
Hotel compliance shows your in-house and foreign guests and has three tabs: Form C (foreign guests), Night audit and GST slab check.
Why and when you use it
Hotels must report foreign guests, close each day properly and charge the right GST slab on room tariffs. This page brings those checks together so the manager can see in a few minutes whether anything is pending. The front-office manager uses it daily; the accountant uses GST slab check before filing returns.
Before you start
- Hotel module in use, with guests checked in
- Hotel part of Compliance Settings filled in
Step by step
- Fill the hotel settings firstIn Compliance Settings, Hotel part, decide whether to set room GST from the nightly tariff automatically, and enter the Tariff threshold ₹/night, the Rate up to threshold % and the Rate above threshold %. Get the figures from your CA and press Save settings.
- Look at who is in the hotelThe page lists In-house guests and Foreign guests, so you can see at a glance which current guests need foreign-guest paperwork.
- Complete Form C for foreign guestsOpen Form C (foreign guests). Check that each foreign guest has a record, complete any missing ones from the passport and visa details, and send the report to the authorities within the time your local rules require (ask your local FRRO office if unsure).
- Review the Night auditOpen Night audit to see that each business day was closed and that room charges were posted. Follow up any day that was missed.
- Run the GST slab checkOpen GST slab check. It compares the rate charged on room tariffs with your slab settings, so you can spot a room billed at the wrong rate before you file GSTR-1.
- Fix and re-checkCorrect the source - the guest record, the folio or the setting - and come back to the tab to confirm the item has cleared.
Worked example
Hotel Lakeview in Udaipur has 19 rooms occupied on 12 Nov 2026, including Ms. Emma Clarke from the UK in room 112. Most rooms sell at ₹4,500, but suite 301 sold at ₹9,500 for a wedding guest.
- Opens Hotel compliance: In-house guests shows 19; Foreign guests shows 1 - Ms. Clarke.
- Form C (foreign guests): her record is missing the visa number; the desk adds it from her passport copy and completes the form.
- Night audit: confirms 11 Nov was closed; nothing pending.
- GST slab check: suite 301 at ₹9,500 falls above the threshold set in settings, and the check confirms the higher rate was applied; the ₹4,500 rooms used the lower rate.
- The manager notes the checks done for the day.
Result: The foreign guest's Form C record is complete, every day is closed, and the accountant knows room GST matches the slab settings before the monthly return.
💡 Tips
- Fill Form C at check-in while the guest is at the desk - chasing passport details later is hard.
- Run GST slab check whenever you change tariffs or season rates.
- Keep settings in line with the latest GST notification; check with your CA when rates change.
⚠️ Common mistakes
- Relying on the slab check without setting the Hotel part of Compliance Settings - the check has nothing to compare against.
- Treating Indian guests with foreign addresses as foreign nationals, or the other way round. Go by the passport.
Questions
Is this the same as the Night Audit tab in Hotel?
You run the night audit in the Hotel module. This page shows the result, so a manager can check it alongside the other compliance items.
🎬 Video walkthrough (script — recording coming soon)
- Scene 1: Compliance Settings, Hotel part, with threshold and two rates.
- Scene 2: Hotel compliance page - In-house guests and Foreign guests.
- Scene 3: Completing Ms. Clarke's Form C record.
- Scene 4: Night audit tab with every day closed.
- Scene 5: GST slab check for suite 301 and the ₹4,500 rooms.