AI Logs
AI Logs record what the AI was asked and what it did, so you can check answers, trace actions and spot misuse.
Why and when you use it
When an AI answer or action surprises you, you need to see exactly what was asked and what came back. AI Logs give that record. Owners and admins use them to check agents and automations, to understand a wrong answer, and to make sure nobody is pasting sensitive data into prompts.
Before you start
- AI in use in your business for some time
- Owner or admin access
Step by step
- Open AI LogsIn the left sidebar, find AI Logs with the other AI Workspace tools and open it. If the screen is locked or empty, check AI Workspace to see whether an AI provider is configured.
- Find the entry you care aboutLook for the time and the user, or the agent or automation that ran.
- Read the question and the resultCompare what was asked with what the AI answered or did.
- Trace a wrong answerIf the answer was wrong, check whether the question was vague (no period, wrong name) or the data was missing.
- Look for sensitive dataIf you see a password, key or bank detail typed into a prompt, change that password or key at once and remind the team not to do it.
- Review weeklyA quick weekly look keeps agents and automations honest.
Worked example
On 14 Nov 2026 Imran says the AI told him Gupta Kirana Store owed ₹2,10,000. The owner of Sharma Traders knows the real figure is about ₹1,25,000.
- Open AI Logs and find Imran's question from that morning.
- The question was "How much does Gupta owe?" The answer combined two customers whose names start with Gupta.
- Open Receivables: Gupta Kirana Store shows ₹1,25,000 outstanding.
- Tell Imran to use the full customer name and a period, and add the good question to the Prompt Library.
Result: The confusion is explained and no wrong collection call is made. The books were never affected; the AI only answered a question.
💡 Tips
- Check logs after switching on any new agent or automation.
- Use what you learn here to improve prompts in the Prompt Library.
⚠️ Common mistakes
- Blaming the AI without reading the question. Fix: check the logged question first; vague questions cause most wrong answers.
Questions
Is this the same as the Audit Log?
No. The Audit Log records who changed which records. AI Logs record what the AI was asked and what it did.
🎬 Video walkthrough (script — recording coming soon)
- Scene 1: Open AI Logs.
- Scene 2: Find Imran's question.
- Scene 3: Show the vague question and the mixed-up answer.
- Scene 4: Confirm the real figure in Receivables.
- Scene 5: Save a better question in the Prompt Library.