Frequently asked
questions

Stockivio is a cloud ERP and Business OS for growing businesses worldwide, GST-ready for India. It brings inventory, sales, purchase, customers, accounting and tax together, with payroll, industry modules and the AI Assistant available on higher plans or as add-ons.

Stockivio runs in the browser, so several people can work at once from any device without installing anything. It also covers operations beyond accounting, such as POS, warehouses, distribution, manufacturing and industry modules. Tally has a far longer track record and is desktop-first; which suits you depends on how your business works.

Yes. The Starter plan is for one user at one branch, with inventory, sales, purchase, accounting, GST and POS billing. There is no minimum company size.

Setup walks you through language and region, company details and your industry, and applies the module bundle for that industry. How quickly you are fully running depends on how much data you bring in; book a demo and we can plan it with you.

18 industries, from retail, wholesale, distribution and manufacturing to education, healthcare, pharmacy, hotel, restaurant, NGO and logistics. The Industries page lists exactly what is built for each.

No. Stockivio runs in the browser and needs an internet connection.

Yes. CGST, SGST and IGST are worked out on each document from the place of supply and the HSN/SAC rate, and every taxable transaction goes into a tax ledger.

It prepares GSTR-1 and GSTR-3B summaries from your sales and purchases, and from the Growth plan the files to upload on the GST portal. You or your CA file them on the GST portal; Stockivio does not file with the GST network for you.

Yes, in two ways. You can download the e-invoice JSON for an invoice and upload it on the IRP. When live e-invoicing is switched on for your account and you connect your own GSP or NIC API account, you can generate and cancel IRNs from the invoice. Check with your CA whether e-invoicing applies to your turnover.

GSTR-2B: yes. Upload the GSTR-2B JSON from the GST portal and Stockivio matches it with your purchase bills (ITC Reconciliation, Business plan and above). The GSTR-9 annual return is not available yet.

Yes. Export the e-way bill JSON from a sales invoice and upload it on the e-way bill portal, or generate the e-way bill from the invoice once your GSP/NIC account is connected (the same connection used for e-invoicing).

TDS 194C on lorry hire is handled in the Logistics & Transport add-on. General TDS deduction on purchases and TDS returns (26Q/24Q) are not available yet.

Set up a salary structure for each employee once, then create a payroll run for the month. It produces a payslip per employee from their salary structure, and the HR & Payroll module posts the payroll to the ledger. Payroll is part of the Enterprise plan.

You add PF, ESI, Professional Tax and other deductions as components of each salary structure, as a fixed amount or a percentage of basic. Stockivio does not yet apply statutory rules or ceilings for you, so check the components with your accountant.

Not yet. Form 16 and TDS returns for salaries are not available in the current release.

Leave types and balances, and approval of leave requests, are in HR & Payroll. Attendance, leave and payroll are part of the Enterprise plan; see Pricing for what each plan includes.

Yes, from the Business plan: stock is held by warehouse, and salesman challans move stock from a warehouse to a salesman. Bins, put-away and pick lists come with the Warehouse module, an industry module priced on top of your plan.

Batch-tracked items carry a batch number and expiry date, and available stock is checked against the specific batch. The Pharmacy module picks batches first-expiry-first-out when dispensing.

No. You set a reorder level per item; Stockivio shows items at or below it in the low-stock report and reminders so you can raise a purchase order.

Yes, on the Business plan. Create versioned BOMs, release work orders, issue raw material from stores, record scrap and complete production into finished goods, with production costing.

Yes. Type a question about your sales, stock, customers or money owed and the AI Assistant answers from your own records. It is included on the Field Pro and Enterprise plans with a monthly allowance; on any other plan you can connect your own free Groq or Gemini key. Check important figures in the reports before acting on them.

Yes. Photo Invoice reads the supplier, bill number, date, items, quantities, rates and tax from a photo or PDF and turns it into a draft purchase bill. Nothing is posted until you review it. Bill scans are included on Field Pro and Enterprise; on Growth and Business you can buy an OCR pack.

Yes. A 14-day trial with the Starter modules, no credit card. After the trial, choose a paid plan and pay online through Razorpay, or by UPI or bank transfer.

Yes. Upgrade or downgrade from your account; the modules for the new plan are switched on or off to match.

Enterprise is arranged with us: tell us about your business through the contact form and we set it up with you.

Industry modules and add-ons such as Connect, Vertical Compliance, NGO and Logistics & Transport are optional and priced on top of any plan. Book a demo or contact sales for a quote.

You can export your records as CSV or PDF before you leave. How long data is kept after cancellation is set out in our Terms of Use and Privacy Policy.

Stockivio is multi-tenant: businesses share the application and each business's records are tagged with its business. Tests that try to reach another business's records are part of each release check.

Email one-time codes are available as a second sign-in step once enabled. Single sign-on (SSO) is not available yet.

Yes. Roles control which modules a user can open and what they can do in them. Field-level restrictions are not available.

Yes. Products, customers, suppliers, accounts and opening stock can be imported from CSV files. Employees are not imported yet.

Not directly. Export your masters from Tally to Excel/CSV and import those files. We can help you map the columns.

Email us or use the contact form, and book a call when you need a walkthrough. Inside the product, the help library has step-by-step guides.

Yes. The Documentation page links to step-by-step guides for setup, the core modules and the API, and the Academy explains each workflow.